FAQ
Find quick answers on unit types, payment plans, tours, and more—then get in touch if needed.
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FAQ
Find quick answers on unit types, payment plans, tours, and more—then get in touch if needed.
The Most Common Questions
Everything you need to know about Rise Mall & Residencia—if you don’t find the answer here, our support team is just a click away.
We offer three thoughtfully designed layouts:
Studio (50 m²): Efficient living with smart storage solutions.
One-Bedroom (64 m²): Open-plan comfort and premium finishes.
Two-Bedroom (95 m²): Spacious family-style living with ensuite baths.
Choose from flexible 24- or 36-month installment plans with just a 10 % down payment. Fixed monthly payments and no hidden fees ensure complete transparency.
Simply book online or call our sales team to arrange a personalized on-site walkthrough. Virtual 3D tours are also available upon request.
Your fee covers 35+ world-class amenities—rooftop sky lounge, infinity pool, fitness and yoga studios, children’s play zones, landscaped gardens, and 24/7 concierge service.
Rise Mall & Residencia is protected by biometric access control, 24/7 CCTV surveillance, on-site security personnel, and secure covered parking.
Final handover is scheduled for Q4 2025. Buyers will receive a 30-day notice, followed by a pre-handover inspection, document signing ceremony, and move-in orientation.
Reach out to our support team via the “Contact Support Team” button or email us at support@risemall.skymarknetwork.com. We’ll verify your identity and update your details within 24 hours.
Our dedicated support team is available Monday–Saturday, 9 AM to 6 PM. For after-hours emergencies (e.g., urgent maintenance issues), please call our 24/7 concierge line.
Use the online portal under “Resident Services” or email maintenance@risemall.skymarknetwork.com with your unit number, a brief description of the issue, and any photos. You’ll receive a confirmation and estimated resolution time.
Yes—simply message our support team with your preferred date and time. We’ll do our best to accommodate evening or weekend visits based on availability and security staffing.
Log into the Resident Portal and click “My Requests.” You’ll see the current status, assigned technician, and any technician notes. You can also reply directly to ticket‐notification emails to add more details.
Final handover is scheduled for Q4 2025. Buyers will receive a 30-day notice, followed by a pre-handover inspection, document signing ceremony, and move-in orientation.
